Issue
While attempting to manually update or reinstall the sensor the installer fails as tamper protection is active and prevents any files from being modified.
Environment
VMware Carbon Black EDR
Microsoft Windows
Resolution
Open a command line prompt as a system administrator navigate to
C:\Windows\CarbonBlack\
Then run the following command:
C:\Windows\CarbonBlack\CbEDRCLI.exe -tamper <override_password>
Note: The <override_password> is the password added to the sensor group tamper protection configuration in the Carbon Black console.
Reference: EDR: How to Disable Tamper Protection Locally On the Windows Sensor
Cause
Working as expected, tamper protection will prevent any changes to the sensor files.
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