Multiple Action Approval Request over Slack

Issue

The user notices several messages from their automation to Slack requesting approval for an action. Especially after hours when the customer is not able to respond.

Environment

Red Canary Automate

Resolution

The automation will continue to send a message to Slack every +2m, +5m, +15m, +1h, +6h, +12h until action is approved.

Cause

The application is designed to continue to request approval from the user until the approval process is completed.