API calls resulting in "429 Too Many Requests" or "404 page not found"

Issue

API calls are returning errors which may include:

• 429 Too Many Requests
• 404 page not found
• Connection reset error

Environment

This may occur when many API requests are being sent in quick succession.

Resolution

Due to rate limiting that is now present in Red Canary API v3 to ensure it remains performant and stable, you may need to sleep for 1-3 seconds between requests and limit pagesize to 100. 

Note: We currently recommend 20 requests per minute, and not to exceed more than 10 concurrent requests.